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eToro Login – A Complete Guide

Introduction

eToro is a global multi-asset investment platform founded in 2007, with over 30 million registered users worldwide . The platform enables investors to trade a wide range of assets, including stocks, cryptocurrencies, ETFs, and more, with a unique social trading feature that allows users to copy experienced investors.

Your eToro account is the gateway to managing your investments, tracking your portfolio, and executing trades. This comprehensive guide covers everything you need to know about eToro login, including step-by-step instructions, security best practices, troubleshooting common issues, and account recovery procedures.

How to Log In to eToro

On Desktop (Web Browser)

  1. Go to the official eToro website: https://www.etoro.com

  2. Click the "Log In" button in the top right corner of the homepage 

  3. Enter your registered email address and password

  4. If you have enabled Two-Factor Authentication (2FA), enter the verification code sent to your mobile phone 

  5. Click "Log In" to access your investment dashboard

On Mobile App (iOS/Android)

  1. Download the official eToro app from the Apple App Store or Google Play Store

  2. Open the app and tap "Log In"

  3. Enter your email address and password

  4. Enter your 2FA code if enabled

  5. Alternatively, use biometric authentication (Face ID or Touch ID) if you have set it up—this replaces the need to enter your username, password, and 2FA code 

Alternative Login Methods

eToro also allows you to register and log in using social media accounts for faster access:

Login MethodDescription

Google AccountQuick login using your existing Google credentials

Facebook AccountLog in using your Facebook account

Note: These methods are available for registration and login convenience. However, for maximum security, using email + password + 2FA is recommended .

Two-Factor Authentication (2FA) – Complete Guide

What is 2FA on eToro?

Two-Factor Authentication (2FA) adds an additional layer of security to your eToro account. After entering your password, you must provide a verification code sent to your mobile phone via SMS or automated voice call . This security measure is required after you make your first deposit .

How to Enable 2FA

  1. Log in to your eToro account

  2. Navigate to Settings (gear icon)

  3. Find Two-Factor Authentication (2FA) in the security section

  4. Follow the prompts to enable 2FA

  5. Choose your preferred verification method: SMS or voice call

  6. Verify your mobile phone number

Important: eToro uses SMS-based 2FA rather than authenticator apps like Google Authenticator. Verification codes are sent directly to your registered mobile phone number .

Biometric Authentication (Mobile App)

For eToro mobile app users, Face ID (iOS) or Touch ID (Android) provides an optional, convenient access method. When enabled:

  • You can unlock the eToro app using facial recognition or fingerprint

  • This replaces the need to enter your username, password, and 2FA code 

Troubleshooting Login Issues

I'm Not Receiving My SMS 2FA Code

If you have enabled 2FA but are not receiving the SMS verification code, eToro's official help center recommends the following :

  1. Verify your phone number – Ensure the mobile number registered with your eToro account is correct and currently accessible

  2. Check your network connection – Make sure your phone has a stable network connection and can receive other SMS messages and calls

  3. Request the code again – You can request the SMS code up to 5 times 

  4. Try the voice call option – Click the voice call link to receive the verification code via automated phone call instead of SMS 

  5. Check for push notification – If you have a trusted device, you may receive a push notification to approve the login 

  6. Switch connectivity – Try switching from Wi-Fi to mobile data or vice versa

If you have tried these steps and still cannot log in, you will need to contact eToro support by opening a support ticket .

I Forgot My Password

Most login issues can be resolved by resetting your password:

  1. Go to the eToro login page

  2. Click "Forgot Password?"

  3. Enter your registered email address

  4. Check your inbox for password reset instructions

  5. Follow the link to create a new password

  6. Ensure your new password is strong and unique (see password requirements below)

Account Locked or Suspended

If you have made too many failed login attempts, your account may be temporarily locked. Wait 15–30 minutes before trying again. If the issue persists, contact eToro support.

Account Security – Protecting Your eToro Login

Recommended Security Measures

According to eToro's official security guidelines, you should take the following steps to protect your account :

Security MeasureWhy It's Important

Enable 2FAAdds an extra layer of security; requires verification code after password

Verify email & phoneConfirms only you have access to your account recovery methods

Use a strong passwordUnique, at least 10 characters with uppercase, numbers, and symbols

Enable biometric authFor mobile app users; replaces password/2FA entry

Avoid public Wi-FiPublic networks can be compromised; use VPN if necessary

Log out after tradingEspecially on shared or public computers

Strong Password Requirements

eToro recommends using a strong password that meets these criteria :

  • Length: Ten or more characters

  • Uppercase letters: At least one (A–Z)

  • Numbers: At least one (0–9)

  • Symbols: At least one from the set: ~ ! @ # $ % ^ & * ( ) - _ = + / \

Account Verification Requirements

Before you can start trading on eToro, you must complete account verification (KYC) by providing :

  • Proof of Identity – Valid passport, driver's licence, or government-issued ID card showing your full name, date of birth, and photo

  • Proof of Address – Utility bill, bank statement, or credit card statement issued within the last 3 months showing your full name and address

  • Mobile Number Verification – Verified via SMS code

Note: Mobile phone bills, pension documents, receipts, invoices, and handwritten bills are not accepted as proof of address .

What to Do If Your Account Is Compromised

If you suspect unauthorized activity or believe someone else has accessed your eToro account, follow these steps immediately :

Step 1: Check Your Account Information

Go to your Settings and verify that your registered email address and phone number have not been changed without your knowledge .

Step 2: Change Your Password Immediately

Create a new strong password that is:

  • Unique (not used for other services)

  • Long (10+ characters)

  • Hard to guess 

Step 3: Enable or Verify 2FA

If you haven't already enabled 2FA, do so immediately. If it's already enabled, ensure your phone number is still correct .

Step 4: Enable Biometric Authentication (Mobile App)

For added security on mobile, enable Face ID or Touch ID to prevent unauthorized access .

Step 5: Complete Email and Phone Verification

Ensure both your email and phone number are fully verified on your account. This makes it harder for unauthorized users to regain access .

Step 6: Contact eToro Support

If you cannot regain access to your account or suspect it has been hacked, contact eToro customer support immediately .

⚠️ Warning: If your eToro account is compromised, the same credentials may have been used on other apps and services. Change passwords on any other accounts that use the same or similar login information .

How to Create an eToro Account (New Users)

If you don't have an eToro account yet, here's how to sign up :

Step 1: Register

  1. Visit the eToro website or download the mobile app

  2. Click "Join Now" or "Sign Up"

  3. Complete the registration form with your full name and email address

  4. Create a username and password

  5. Read and accept eToro's Terms & Conditions and Privacy Policy

  6. Click "Create Account"

Alternative: Register using your Facebook or Google account for faster setup .

Step 2: Verify Your Email

Step 3: Complete Your Profile

  • Add your personal information (must match your identification documents)

  • Complete the investment experience questionnaire

  • Add your address (must match your proof of address)

Step 4: Verify Your Phone Number

  • Enter a valid mobile phone number

  • Receive and enter the SMS verification code 

Step 5: Upload Verification Documents

  • Proof of identity: Passport or government-issued ID (both sides)

  • Proof of address: Utility bill, bank statement, or credit card statement (issued within last 3 months) 

Step 6: Fund Your Account

Once verified, you can deposit funds using bank transfer, debit/credit card, or PayPal .

Common Login Problems & Solutions

IssueLikely CauseSolution

"Invalid credentials" errorTypo or wrong passwordUse "Forgot Password" to reset

No SMS code receivedNetwork issue or wrong numberCheck phone number; request up to 5 times; try voice call

2FA code invalidExpired or wrong codeRequest a new code; ensure you're entering the most recent one

Account lockedToo many failed attemptsWait 15–30 minutes; contact support if persistent

Can't receive SMS abroadCarrier roaming issuesTry voice call option; or contact support for assistance

Biometric login not workingFace/Touch ID not set upEnable in app settings under Security

Supported Login Methods Summary

MethodDesktopMobile App

Email + Password✅✅

Google Account✅ (registration/login)✅

Facebook Account✅ (registration/login)✅

2FA (SMS)✅✅

2FA (Voice Call)✅✅

Face ID / Touch ID❌✅

Official Support Contacts

If you cannot resolve login or security issues using the methods above:

Support ChannelInformation

eToro Help Centerhttps://help.etoro.com

Support TicketAvailable through the Help Center

Live ChatAvailable on eToro website and app

⚠️ Security Warning: eToro will never ask for your password or 2FA codes via email, phone, or direct message. Be extremely cautious of phishing attempts. Always verify you are on the official eToro website (https://www.etoro.com).

Frequently Asked Questions (FAQ)

Q: Is 2FA mandatory on eToro?

A: 2FA is required after you make your first deposit. If you haven't deposited yet, it's strongly recommended but not mandatory .

Q: Can I use Google Authenticator for eToro 2FA?

A: No. eToro uses SMS-based 2FA (codes sent via text message or voice call), not authenticator apps .

Q: How do I update my phone number for 2FA?

A: If you cannot access your registered phone number, you will need to contact eToro support to update it .

Q: Can I stay logged in to eToro?

A: Yes, but for security reasons, you should log out after each session—especially on shared or public computers.

Q: Why do I need to verify my identity?

A: Identity verification (KYC) is a legal requirement for investment platforms to prevent fraud, money laundering, and comply with financial regulations .

Q: How long does account verification take?

A: Verifying your details can take a few days. It may take longer if eToro requires additional documents .

Q: Does eToro have a dedicated login app?

A: eToro has a mobile app for iOS and Android that supports login. There is no separate "login app"—the main eToro app handles login, trading, and portfolio management.

Final Reminder

Always use the official eToro login page: https://www.etoro.com

Bookmark the official website and never click login links from unsolicited emails or messages. Enable 2FA and biometric authentication for the best security. If something feels suspicious, contact eToro support directly through the official Help Center.

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